1. Technical Specifications & Customization Capabilities
Material Selection & Application Matching
“Our material to be crushed is [e.g.: high-hardness granite / highly abrasive basalt / recycled scrap with impurities]. Which material do you recommend? Standard high manganese steel (Mn Steel), high chromium cast iron (Hi-Cr Iron), or alloy steel?”
“For our special working conditions, can you provide customized wear-resistant solutions? For example, embedding TiC, ceramic, or chromium alloy inserts in key wear areas to extend service life?”
Assess the factory’s technical expertise. A top supplier should not only produce to drawings but also offer material science advice tailored to your feed material, helping you Spend Less, Crush More.
Drawing & Model Accuracy
“We provide OEM part numbers / equipment models. How do you ensure 100% dimensional matching? Do you need physical samples or 3D drawings for reverse engineering?”
Guarantee trouble-free installation and avoid downtime caused by dimensional deviations. Clarify responsibilities in the drawing confirmation stage.
Heat Treatment Process
“Can you detail your heat treatment process? How do you ensure consistent hardness and toughness across the same production batch?”
Heat treatment is the core factor determining wear part service life. Understanding whether the factory uses controlled heat treatment furnaces (e.g., 10–40 ton capacity) and standardized processes is key to judging quality stability.
Quality Inspection Procedures
“What key QC checkpoints do you have from raw material incoming to finished goods delivery? Can you provide a detailed Quality Control (QC) flowchart?”
“How do you perform chemical composition analysis and mechanical property testing? Is there a spectral analysis report for each heat? Is hardness testing done by random sampling or full inspection?”
A transparent, documented quality control system ensures consistent high-quality products.
Third-Party Inspection & Factory Audit
“Can we appoint third-party inspection companies such as SGS or BV for pre-shipment inspection? Do you welcome online or on-site factory audits from customers?”
This is a litmus test of factory confidence. Factories willing to accept audits are usually more assured of their management and production quality.
Production Lead Time & Capacity
“What is the standard lead time from drawing confirmation to production completion? What is your monthly production capacity? How do you guarantee on-time delivery for our full container order?”
Evaluate whether the factory’s capacity matches your demand and include commitments in the contract for accountability.
3. Commercial Terms & Pricing
Pricing Model & Validity
“Is the quotation based on FOB, CIF, or other Incoterms? How long is the quotation valid? Will raw material price fluctuations affect the final unit price?”
Clarify all cost components to avoid hidden charges later.
Payment Terms
“What payment methods do you accept? What are the payment terms for first-time cooperation?”
Negotiate a secure and fair payment structure, such as T/T or Letter of Credit (L/C).
Quality Warranty & Claim Policy
“What is your product quality warranty period? If service life fails to meet agreed standards under normal use, what is your claim process?”
This is your most important protection. A responsible supplier provides clear warranty and claim clauses.
Packaging Solution
“What packaging do you use to prevent rust and collision during sea shipping? Do you use fumigated wooden boxes / pallets? Are extra anti-rust measures applied, such as anti-rust oil or VCI paper?”
Heavy castings are easily damaged in ocean transport. Professional packaging ensures goods arrive intact.
Loading Plan & Documentation
“How do you optimize container loading to maximize space utilization and ensure transport safety? Can you provide detailed packing lists and loading photos?”
Efficient loading reduces ocean freight. Clear documents support quick customs clearance and receipt at the destination port.
Logistics Timeliness Guarantee
“How is inland transportation arranged from the factory to the port of loading? How do you ensure timeliness across the logistics chain to support our spare parts replacement schedule?”
Ensure the supplier has reliable logistics partners capable of delivering on Import Logistics Timeliness Guarantee to avoid production disruptions.
Conclusion
Post time: Jul-10-2026

